Responsible Gaming
Gaming Should Be Entertainment, Not Income
At DVT Montreal, we believe that online gaming should be an enjoyable form of entertainment only. Gambling should never be viewed as a way to earn money or solve financial problems. Games are based on chance, and the house always has a mathematical advantage in the long term. Please gamble only with money you can afford to lose and play responsibly.
Age Verification
Online gambling in Canada is restricted to players who are at least 18 years of age (or the applicable legal age in your province). By using DVT Montreal, you confirm that you meet these requirements and are of legal gambling age in your jurisdiction. We take age verification seriously and reserve the right to request proof of identity and age at any time.
Warning Signs of Problem Gambling
Recognizing problem gambling early is crucial. Please review the following checklist. If you experience any of these signs, it may indicate a gambling problem:
- Chasing Losses: Continuing to gamble to recover money you've lost
- Hiding Your Gambling: Concealing the amount of time or money spent gambling from friends and family
- Loss of Control: Being unable to stick to self-imposed limits on time or money
- Preoccupation: Constantly thinking about gambling or planning the next session
- Escalating Stakes: Needing to gamble with increasing amounts for the same level of excitement
- Neglecting Responsibilities: Missing work, school, family commitments, or other obligations due to gambling
- Financial Strain: Gambling with money needed for essentials (rent, food, bills)
- Relationship Conflicts: Arguments with loved ones about gambling habits
- Using Gambling to Escape: Gambling to cope with stress, anxiety, depression, or other negative emotions
- Failed Attempts to Quit: Repeated unsuccessful efforts to reduce or stop gambling
If you recognize any of these warning signs in yourself or someone you know, please reach out for help immediately.
Self-Help Tools & Responsible Gaming Features
DVT Montreal is committed to providing tools to help you maintain control over your gaming. The following options are available:
- Deposit Limits: Set a maximum amount you are willing to deposit within a specific time period (daily, weekly, or monthly). Once reached, you cannot deposit additional funds.
- Loss Limits: Set a maximum amount you are willing to lose. When this limit is reached, your account will be temporarily suspended.
- Reality Checks: Request pop-up reminders during your gaming session to inform you of how long you've been playing and how much you've wagered.
- Time-Out (Cool Off): Take a voluntary break from gambling for a set period (typically 24 hours to 6 months) while maintaining account access.
- Self-Exclusion: Permanently close your account and exclude yourself from all DVT Montreal services for an extended period. During this time, you cannot re-open your account or access our platform.
To access these tools, log into your account or contact our customer support team. We are here to help you play responsibly.
Support Organizations & Resources
If you or someone you know is struggling with problem gambling, help is available. We encourage you to reach out to one of the following organizations:
Canada
- Responsible Gambling Council — Ontario-based organization providing support and resources
Website: www.responsiblegambling.org - Gambling Helpline (British Columbia) — Free, confidential support
Phone: 1-800-663-1441 | Website: www.bcresponsiblegambling.ca
International Resources
- National Council on Problem Gambling (USA)
Website: www.ncpgambling.org | Phone: 1-800-522-4700 - GamCare (United Kingdom)
Website: www.gamcare.org.uk - GamStop (United Kingdom) — National self-exclusion scheme
Website: www.gamstop.co.uk - Gambling Help Online (Australia)
Website: www.gamblinghelponline.org.au
These organizations provide free, confidential support and can connect you with local counseling and treatment services. Don't hesitate to reach out—help is available.
Take Action Today
If you believe you have a problem with gambling, or if gaming is negatively affecting your life, please seek help immediately. There is no shame in reaching out. Problem gambling is a serious issue, but it is treatable, and many people recover with proper support.
Contact one of the organizations listed above, speak to a trusted friend or family member, or reach out to your healthcare provider. DVT Montreal is committed to supporting your responsible gaming journey.
Remember: You are in control. Set limits, stay informed, and gamble responsibly.